Terms & Conditions
Customer Care
Our products are not eligible for Return/Exchange. In the unfortunate event that a customer receives a defective or damaged product, we will arrange a replacement after reviewing the situation. We hand-check all products during quality control and pack them securely to withstand potential rough handling during shipping.
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The customer must ensure there is a video recording of the product being unboxed and get in touch with us within 24 hours of receiving your order with pictures & videos
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The video shall be sent to us when asked to be provided.
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If our team detects any tampering with video being done , the request for replacement will be rejected.
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Despite all the requirements mentioned above , the return or refund is still ultimately our decision to fulfill , and we retain the rights to reject any such requests with or without notice.
Contact Us:
You can contact us at [rohitgprasadperfumes@gmail.com] or [+91 6383217474]
Privacy & Safety
Your privacy and security are our top priority.
This Privacy and Security Notice outlines how ROHIT.G.PRASAD Perfumes ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website (the "Website") and use our services.
Information We Collect:
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We collect information you provide directly when you place an order, create an account, or contact us. This may include your name, billing and shipping address, email address, and phone number.
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We may also collect information about your browsing activity on Our Website, such as the pages you visit and the products you view.
How We Use Your Information:
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We use your information to fulfill your orders, process payments, send you order confirmations and shipping updates, and provide customer service.
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We may also use your information to send you marketing communications, such as newsletters and promotional offers. You can opt out of receiving these communications at any time.
Payment Security:
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We use Razorpay , a secure payment gateway, to process all online transactions. Your credit card information is never stored on our servers.
Wix Login Security:
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We utilize Wix's secure login system for user accounts. Wix adheres to industry best practices for data security and user privacy.
We will never share your personal information with third parties except as necessary to fulfill your orders, process payments, or comply with legal requirements.
Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy and Security Notice, unless a longer retention period is required or permitted by law.
Your Choices:
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You can access, update, or delete your personal information at any time by logging into your account or contacting us.
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You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
Security:
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.
Changes to this Notice:
We may update this Privacy and Security Notice from time to time. We will post any changes on the Website.
Contact Us:
If you have any questions about this Privacy and Security Notice, please contact us at [rohitgprasadperfumes@gmail.com] or [+91 6383217474]
By using the Website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy and Security Notice.
Payment Methods
Supported Payment Methods
We use Razorpay , a secure payment gateway, to process all online transactions. Your credit card information is never stored on our servers.
Following are all the payment modes that the customer can use to complete the payment on the Checkout. Some of them are available by default, while others require approval from Razorpay.
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Debit Card
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Credit Card
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Net-banking
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UPI
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Credit Card EMI
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Debit Card EMI
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No Cost EMI
These are few of the many payment options provided by our payment gateway partner Razorpay
